Leadership & Governance

Axis 01 of 07

Why this axis

A programme is only as dependable as the institution behind it. This axis asks who is accountable for the programme, how they are held to account and how the institution keeps itself honest when it is under pressure.

What we ask

Who governs the institution and the programme, and how are they appointed and held to account?
Which policies protect integrity, and how are conflicts of interest declared and managed?
How does the institution report on outcomes to those it serves?
What happens when something goes wrong, and who decides?

Evidence we look for

Governing documents, organisation chart and terms of reference
Integrity, conflict-of-interest and complaints policies, with examples of their use
Minutes or records showing oversight of the programme
Published information for learners about the programme and its outcomes

What good looks like. Responsibility is clear and documented. Oversight is real and leaves a record. Policies are used, not merely filed.

The other axes: Strategy & Planning · Learner & Stakeholder Focus · Programme Design · Faculty & Delivery · Assessment & Results · Continuous Improvement

All seven axes Self-assessment guide